![]() ![]() ![]() Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections. Un-matching certificate (Expired Certificate). ![]() Unable to connect to launch your application. Contact your system administrator with the following error: The Citrix XenApp server you have selected is not accepting connections. Contact your system administrator with the following error: Permission denied. Few reason for internet disconnection and how to solve is given below:įirewall has been enabled which is blocking internet.Įthernet has been disabled / Ethernet cable is loose.Īnti-virus has blocked Receiver or outgoing connections. To correct it we need to allow the internet connection. Resulting in network disconnection for Receiver wfica.exe process. Socket errors These errors will be thrown if there is either outgoing connection problems or connection problems on the client or server end. Contact your system administrator with the following error: (Socket/SSL Error ). **The error format has been changed to “Unable to connect to the server. Socket and SSL errors in 4.10īelow are some of the error that you might encounter: Selecting Disable from GPO policy with switch it to old behaviour. By default new error behaviour is enabled. ![]() A GPO policy is added under “Citrix Receiver -> Client Engine -> Enable Engine Error Messages”. Note: We have added a toggle switch to avoid new errors and switch back to old behaviour. (Note: More windows errors can be found here). To obtain more information, run command “net helpmsg ” in command prompt or go to msdn page and search for socket error codes and corresponding description. In socket errors we have provided minimal information with error code. In this release we are including all Socket and some SSL errors in place of protocol driver errors. To find the main reason we need to debug code or use CDF traces, which could be a daunting task. It’s a super set of a number of errors and there could be many reasons for it. Protocol driver error message in earlier versions While using receiver a common error that you might encounter is the protocol driver error. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article is intended for Citrix administrators and technical teams only. ![]()
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